IMATA Logistics Nigeria Limited ("IMATA", "we", "us") is committed to operating in full compliance with applicable laws and regulatory standards within the Federal Republic of Nigeria. This statement outlines the legal frameworks guiding our operations and what they mean for users of our platform.
1. Regulatory Framework
Our operations are aligned with the following Nigerian laws and regulatory guidelines:
1.1 Data Protection & Privacy
- Nigeria Data Protection Act 2023
- Nigeria Data Protection Regulation
We collect, process, and store personal data in accordance with national data protection standards and regulatory oversight by NITDA.
1.2 Consumer Protection
- Federal Competition and Consumer Protection Act (FCCPA)
We maintain fair pricing, transparent policies, and dispute resolution mechanisms that protect consumer rights.
1.3 Corporate Governance
- Companies and Allied Matters Act 2020 (CAMA)
IMATA operates as a duly registered and compliant corporate entity in Nigeria.
1.4 Payments & Financial Compliance
Central Bank of Nigeria Guidelines. All payment processing, reconciliation, and financial controls align with applicable CBN standards, including Know Your Customer (KYC) requirements where necessary.
1.5 Cybersecurity & Fraud Prevention
- Cybercrimes (Prohibition, Prevention, etc.) Act
We implement safeguards to prevent unauthorised access, fraud, and system abuse.
1.6 Digital & Telecommunications Compliance
Nigerian Communications Commission Consumer Protection Guidelines. We align our digital platform operations with applicable telecom and service delivery standards.
2. Data Protection Commitments
We are committed to responsible data handling:
- Personal data is collected only for legitimate operational purposes, including shipment processing, tracking, communication, and payment verification
- We do not sell or commercially distribute personal data
- Data access is restricted to authorised personnel and systems
- Security controls are implemented to prevent unauthorised access, loss, or misuse
3. User Rights
In line with Nigerian data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data, subject to legal and operational requirements
- Withdraw consent where applicable
Requests may be submitted through our official support channels.
4. Compliance Enforcement
To ensure adherence:
- Internal controls and audit mechanisms are maintained
- Transactions and system activities are logged and monitored
- Fraud detection and risk management processes are implemented
- Non-compliance or abuse may result in account restriction, suspension, or reporting to relevant authorities
5. Complaints & Regulatory Escalation
If you believe your rights have been violated:
- Contact IMATA support for internal resolution
- If unresolved, complaints may be escalated to the National Information Technology Development Agency (NITDA)
6. Acknowledgement
By using the IMATA platform, you acknowledge that:
- Our services operate within the above regulatory frameworks
- Your data is processed in accordance with applicable Nigerian laws
- You understand your rights and responsibilities under these frameworks